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Use our compatibility checker for more in depth diagnostics - Go to Compatibility Checker. If the check fails, see the following article: I've Failed The Compatibility Check.

It could also mean that the browser is currently fetching the files required to run the event. We aim to keep our events under 30mb in size, so this step could take up to a minute for some slower internet speeds.

Try emptying your cache, closing all unnecessary tabs and refreshing your browser.
If you're stuck at this stage for a long time, please send us a bug report with details of your computer and browser setup, or contact us through the live chat in the bottom right of your screen.

For more on Compatibility issues click here.
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